Nigeria’s premier bank and leading financial services provider, First Bank of Nigeria Limited has announced that it now has over 27,000 Banking Agents on its Firstmonie Agent Network. This feat reinforces the Bank’s steering role at promoting financial inclusion in the country. The over 27,000 Firstmonie Agents are present in almost all Local Government Areas across the country.
In line with the Financial Inclusion objectives of the Central Bank of Nigeria (CBN) to bring financial services closer to Nigerians, Firstmonie Agent Network is a unique channel designed by FirstBank to solve the challenge of access to financial services. Firstmonie Agents are empowered with secured digital channels to provide basic financial services such as account opening, Cash-In, Cash-Out, Funds Transfer, Airtime topup, and Bill payments to customers across the country.
FirstBank, through this Financial Inclusion drive, is making very impressive impact on job creation, women and youth empowerment, and entrepreneurship development – fundamental pillars of overall economic development.
Alhaji Bashir Aliyu Muhammad Rimin-Gado, a Firstmonie Agent operating from Rimin-Gado area in Kano State said,
“I have been with Firstmonie since they started and I can say that it has been a life changing experience, I have been able to build trust of the communities around me as many workers in my area have forgotten the last time they visited any bank branch for basic banking services. I am a proud employer of labour and as a result my staff are well paid and comfortable.
Sharing his excitement on the impact FirstBank Agent Banking has had in his immediate community, another Firstmonie Agent in Abia State, Ephraim Osinachi of Jozzy NetComputer Services. Nig Limited, said,
“FirstBank’s Firstmonie has created an enabling opportunity for dwellers of my immediate community and neighboring towns to carry out banking transactions with less time, money, resources and risks as people don’t have to waste time embarking on long journeys to the city, added to the dangers of being robbed on the highway.”
“My experience as a Firstmonie Agent has been a rewarding one, as I receive hundreds of Thank You and God bless you from customers each day, because of the relief the Agent Banking gives to them. The people of Ukwa will always remain grateful to CBN and FirstBank for bringing banking to their door step with Agent Banking”, he concluded.
On the back of its drive to deepen inclusion through Banking Agents, FirstBank has also partnered with National Union of Road Transport Workers (NURTW). The (NURTW) partnership seeks to leverage the human traffic and commercial activities at various motor parks across the country to ease access to financial services. First Bank is also in partnership with Azuri Technologies Limited, an off-grid power distribution company to make access to off-grid power easy, especially in rural communities, as well as other institutions, who are seeking to provide resources to cushion the effects of economic and social shocks on low income individuals.
According to the Chief Executive Officer of First Bank of Nigeria Limited, Dr. Adesola Adeduntan
“Our Firstmonie Agent Banking network, spread across the nook and cranny of the country, is a demonstration of our resolve to promoting financial inclusion and business in the country. This indeed has been achieved with the concerted effort and commitment of our partners and registered Firstmonie Agents to taking banking to Nigerians regardless of where they are. With them, we are committed to leave no stone unturned at bolstering the economic involvement of many more Nigerians, especially through our robust electronic services like *894# USSD banking, Firstmobile, Firstonline and ChatBanking on WhatsApp”
FirstBank recently announced that over N1 trillion Naira had been processed through the Banking Agents Network. The First Bank to achieve this milestone.
First Bank of Nigeria Limited (FirstBank) is the premier Bank in West Africa and the leading banking services solutions provider in Nigeria for 125 years. With some 15 million customer accounts, FirstBank provides a comprehensive range of retail and corporate financial services with over 750 business locations. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank in the Republic of Congo, Ghana, The Gambia, Guinea, Sierra-Leone and Senegal, as well as a Representative Office in Beijing.
Since its establishment in 1894, FirstBank has consistently built relationships with customers focusing on the fundamentals of good corporate governance, strong liquidity, optimised risk management and leadership. Over the years, the Bank has led the financing of private investment in infrastructure development in the Nigerian economy by playing key roles in the Federal Government’s privatisation and commercialisation schemes. With its global reach, FirstBank provides prospective investors wishing to explore the vast business opportunities that are available in Nigeria, an internationally competitive world-class brand and a credible financial partner.
FirstBank has been named “Most Valuable Bank Brand in Nigeria” six times in a row (2011 – 2016) by the globally renowned “The Banker Magazine” of the Financial Times Group; “Best Retail Bank in Nigeria” for seven consecutive years (2011 – 2017) by the Asian Banker International Excellence in Retail Financial Services Awards and “Best Bank in Nigeria” by Global Finance for 15 years. Our brand purpose is to always put customers, partners and stakeholders at the heart of our business, even as we standardise customer experience and excellence in financial solutions across sub-Saharan Africa, in consonance with our brand vision “To be the partner of first choice in building your future”. Our brand promise is to always deliver the ultimate “gold standard” of value and excellence. This commitment is anchored on our inherent values of passion, partnership and people, to position You First in every respect.
Folake Ani-Mumuney. Group Head, Marketing & Corporate Communications
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