The 2 of the biggest bank in Nigeria Firstbank Nigeria Limited and Guaranty Trust Bank Plc on separate occasions last week announced significant milestone achievements in USSD banking.
First Bank of Nigeria Limited, a subsidiary of FBN Holdings Plc. Since its establishment in 1894, the Bank has consistently built relationships with customers focusing on fundamentals of good corporate governance, strong liquidity, risk management and strong capitalization.
FirstBank operates an extensive distribution network with over 750 business locations (623 branches, 61 quick service points and 69 cash centers/agencies), over 2,600 ATM’s and over 11 million customer accounts. The Bank provides a comprehensive range of financial services and has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DR Congo, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
The bank was adjudged as the number one retail bank in Nigeria in 6 consecutive times by the Asian Banker and has won several digital products award including Mobile payment products, Credit card products and MasterCard cashless champion awards.
First bank anointed during the week that it has achieved 2 million customers on its *894# platform. The bank appreciates its 2million unique customers for this milestone and promised to continue to live up to its service mantra of “You First”.
Guarantee Trust Bank also announced that it recorded over N1 trillion transactions via the bank’s 737 payment and service delivery platform.
The bank’s Managing Director, Mr Segun Agbaje, said this at the bank’s 27th Annual General Meeting (AGM) in Lagos.
Agbaje said that the bank was leading the future of payments and service delivery with the 737 platform it introduced a year ago.
The bank boss said “within a year of the introduction of the service, the bank recorded an uptake of over three million customers, with over N1 trillion in transaction on the platform.”
He added that the platform had gained ubiquitous acceptance and global recognition.
He noted that the bank would continue to make its banking processes and touch points simpler, easier and faster, irrespective of customers’ location.