Access Bank via its Twitter handle on Sunday said it will refund the 3 months Stamp Duty deductions made from the account of its customers after a social media outcry on Saturday.
Some of the bank customers who felt inconvenienced by the deductions went on social media on Saturday with hashtag #AccessBankScam trending on social media. While some tag the deductions bas illegal, some said it is illtimed.
Stamp Duty collection on electronics transactions of N10,000 and above commence in February 2020 but Access bank omitted the deduction in error and said it has notified its customers via email. But most of the customer claimed not to have gotten the mail.
According to the bank, it said in an email it sent to customers on June 23 that it “will be required to process the accumulated charges” incurred between February 1, 2020 and April 30, 2020.
According to the bank statement “We have have heard our customers’ feedback that this charge is unwelcome, especially at this time against a challenging economic drop,”
The bank further said it will pay the Stamp Duty charges to federal government on behalf of the affected customers for the 3 months period only. “We have considered your feedback and have decided to pay the stamp duty on our customers’ behalf for the affected period only.