Regulatory condition demands that all bank account details must match exactly with Bank Verification Number (BVN) details of the customer. Otherwise the customer’s bank account remain frozen from debit transactions until all bank account details are correct and exact as it is on the Biometrics Verification Number platform or vice versa.
Some customer took the BVN registration with levity and failed to provide accurate information during the registration process. This consequently cause them endless struggles amid provision of evidential documents to correct mismatch issues on their account.
Here are 7 reasons why your bank account may be frozen because of Biometric Verification Number/bank account details mismatch.
1. Two names/three names
Most Nigerian have more than one name, some are given up to 5 names or more by their parents at birth. Some of these names were dropped while growing up but most Nigerian adults still have at least 2 name (first and second name) and a surname. While completing documents however, some tends to provide 2 or 3 names unconsciously and so it is for Biometric Verification Number registration and opening of a bank account.
Regulatory requirement however demands that if there are 2 names on BVN platform, there must be 2 names on the bank account otherwise the names must be corrected to either 2 or 3 as desired with provision of valid Identification that has the correct or desired number of names and a sworn affidavits.
2. Full name/ short name, initials
Another reason a customer’s account may be frozen because of BVN is the use of short name or initials for BVN registration without using same for bank account details or vice versa. A customer that has the names Okechukwu Musa Adedayo may choose to register his bank account name as Okey Musa Adedayo or Okey M. Adedayo or Okey Adedayo and not use the same combination of names while registering for BVN or vice versa.
Such name mismatch can be corrected with provision of valid identification with desired combination and a sworn affidavit.
3. Middle name, first name arrangement.
Because Nigerians have a lot of names and most document requires that you provide at lease 2 names and a surname, we tends to interchange our first names and second names at will. Name arrangement for both bank account and BVN must be the same otherwise the bank account remains frozen for debit transactions until this is corrected.
Provision of valid identification with desired name arrangement and sworn affidavit will be needed to correct the this.
4. Compound names
Another interesting reason a bank account may be frozen because of Biometric Verification Number issues is the use of compound names on bank account without use of same for BVN registration or vice versa. Compound names are commonly used for surnames in Nigeria and often among married women who find the need to add their maiden names to their husband surname. Names like David-Maxwells , Adesokan-Adedayo, Kasumu-Jinad, John-Paul, Bright-Chimeze and lots more.
Provision of valid identification with desired name combination and a sworn affidavit will be needed by your bank to correct this.
5. Names with hyphen
Some Nigerian names have hyphen often time to signify events or occasion when they were born or to show some name combinations for sake of identity. Such name must appear on BVN just as it is on customers bank accounts otherwise provision of valid identification with correct name and sworn affidavit will be needed to effect correction and get the account unfrozen.
6. Change of name resulting from marriage or other reasons.
Ones a bank customer name has changed whether due to matrimony or other reasons, the bank must be notified with documentary evidence to effect the change and align the names on bank account with Biometric Verification Number platform so the customers account will be unfrozen for transactions.
7. Different dates of birth
Some customer while registering for BVN failed to provide the same date of birth as the one they opened a bank account with and this has resulted in their account being frozen for debit transactions. Such freeze can be corrected with provision of documents (certificate of birth and others) from National Population Commission (NPC) evidencing correct date of birth.
Please note that change to Biometric Verification Number detail must be effected at the bank where Biometric Verification Number was registered and only after this has been effected that the other bank where your account is domiciled will confirm on the Biometric Verification Number platform, change your bank account details and unfreeze your account.
However, If you desire to change your bank detail to align with the details contained on the Biometric Verification Number platform, you will have to provide your bank with evident of detail on Biometric Verification Number platform so the change/s can be effected on your bank account